About Services

1. Efficient engineer service. Get a one-on-one consultation from a Xiangfeng expert engineer. Our team works with you to understand your objectives and recommend the right accessory solutions for your equipment.
2. Excellent and stable product quality. Our company will purchase machines in normal production, inspect and test the working condition of the machines, and after fully understanding the machines, start to disassemble the machines to obtain parts. And our company has its own production team to produce replacement parts strictly in accordance with the specifications of the original parts.
3. Lower cost and greater value. The company's superior geographical location and capable management team reduce transportation and labor costs; by strictly controlling procurement costs and implementing efficient production control, it reduces production costs; the professional R&D team and technical service team can continuously provide new products with higher cost performance.
4. Fast and considerate extended service. The company has always insisted on seamless service, carefully built an after-sales service team composed of technical backbones, implemented round-the-clock tracking service, visited, communicated with and provided feedback to customers in a timely manner, helped customers solve problems, formed a regular communication and consultation mechanism with customers, established a customer file system, and strived to make after-sales service faster and more considerate.
5. A vast global sales network. Access to global supply chains with the strengths and production efficiencies of local and international advanced equipment. Easily browse our frequently updated global selection of the latest types of printing machine spare parts.
6. End-to-end and hassle-free logistics. Our freight teams and shipping partners find end-to-end fulfillment solutions to deliver your packaging immediately or via a scheduled recurring delivery program.